Privacy Policy

Last Updated: August 20th, 2023

BigCharge is a mobile device charging service that offers consumers access to portable chargers by using our BigCharge App to rent a charger from a BigCharge Nest.

This page informs App visitors about our policies regarding the collection, use, and disclosure of Personal Information if they decide to use the BigCharge Service.

If you use our Service, you consent to the collection and usage of information related to this policy. We use the Personal Information we collect to provide and improve our Service. Except as stated in this Privacy Policy, we will not share or use your personal information with anyone.

This Privacy Policy uses the same terms as our Terms and Conditions. They can be found at bigcharge@bigtech.pt.co otherwise stated in this Privacy policy.

Information Collection and Use

To provide you with a better service, we may ask for certain personal information. This includes your name, contact number, and address. We will use the information we have about you to identify or contact you.

Log Data

We would like to inform you that every time you visit our Service, your browser sends us information called Log Data. Log Data can include your Internet Protocol ("IP") address, browser type, page visited, time and date, time spent on those pages, and other statistics.

Cookies

Cookies are small files containing data. They are commonly used as anonymous unique identifiers. These files are sent from the website you visited your browser and stored on your computer's hard disk.

These "cookies" are used by our website to collect information and improve our service. These cookies can be accepted or rejected by you. You also have the ability to know when a cookie has been sent to your computer. You may not be allowed to use certain parts of our Service if you refuse to accept our cookies.

Service Providers

These are just a few reasons why we may use third-party individuals and companies:

  • To provide the Service for our benefit;
  • To provide Service-related services
  • We need your help to analyze how you use our Service.
  • We would like to inform Service users that third parties can access their Personal Information. They are performing tasks on our behalf. They are not allowed to use or disclose the information for any other purposes.
  • Security

    We appreciate your trust in us providing your Personal Information. Therefore, we strive to use commercially acceptable methods of protecting it. We cannot guarantee the absolute security of any method of transmission via the internet or electronic storage.

    Links to Other Sites

    Our Service may include links to other websites. You will be taken to the site if you click on a link from a third party. These external sites are not managed by us. We strongly recommend that you review these sites' Privacy Policies. We do not have any control over the privacy policies or practices of third-party websites or services and we are not responsible for them.

    Privacy for Children

    Our Services are not intended for anyone younger than 13. Children under 13 years old are not eligible to have their personal information collected by us. If we get to know that a child is under 13, we will immediately remove the information from our servers. If you are a guardian or parent and are aware that your child provided personal information to us, please contact us for the necessary actions.

    Change in Privacy Policy

    Our Privacy Policy may be updated from time to time. We recommend that you regularly review this page for any updates. Any changes will be posted on this page. These changes will be effective immediately after they have been posted to this page.

    Get in Touch

    We are happy to answer any questions you may have about our Privacy Policy.